1. Introduction
Welcome to Learncultura AI ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, and payment information when you register for an account or subscribe to our services. We also collect usage data, such as chat logs and progress metrics, to provide and improve our services.
Audio data submitted for speech-to-text functionality is processed by our AI partners and is subject to their privacy policies as well. We do not store raw audio data long-term unless necessary for service improvement and with your consent.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our services.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Process your transactions.
- Find and prevent fraud.
4. Sharing Your Information
We do not sell your personal information. We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
We may also disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us to exercise these rights.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@learncultura.com